Infinite Campus Parent Portal Login Handbook
Request to Reset Parent Portal Password Google Form
COVID-19 Decision Table for K-12
Homework Policy and Guidelines
Digital Citizenship Annotated Bibliography for Parents
Here are some great resources to provide parents with information on Internet safety, plus tips and strategies for raising children in this digital age.
Digital Citizenship Bibliography for Parents
Inappropriate Search Notification
Parent Awareness – Inappropriate Search Notification
Common Tech Issues
Internet Connection Issues:
- Is your iPad not connecting/loading to websites or applications?
- Your iPad could be missing the “iboss icloud connector 2020”.
- If it is missing please call (619) 390-2600 ext.2677 for further assistance.
- If a small box pops up in the middle of the iPad saying “Proxy Authentication” just hit “Not Now” until it goes away. If it keeps popping up on the screen it’s due to the iPad trying to connect to an available server until it can create a stable connection to school resources.
How Do I Install An App?:
- Navigate to the Manager app on the iPad home screen > launch the app > and then find the app on the list > then select “Reinstall/Update”.
Seesaw Fixes:
- Is the app greyed out and does it say “waiting”?
- You need to delete the app and reinstall it through the Manager app
- YouTube links not working?
- Make sure the links that the teachers share for you to access are youtube.com links and not safeyoutube.net links.
- Having trouble signing in?
- Make sure to select “I’m a student” > then select “Google/Email Sign In” > then select “Sign in with Google” and hit “Continue” > plug in your school email and password and hit sign or choose your account if it allows you to choose it.
Google Classroom Fixes:
- Is the app greyed out and does it say “waiting”?
- You need to delete the app and reinstall it through the Manager app
- Password not working?
- Try typing the password slow enough to see the character you’re entering and make sure it matches the information you were given by the teacher/school site.
- If that does not work, then please call (619) 390-2600 ext.2677 for further assistance.
- Is Google Classroom telling you the password has been changed?
- Please call (619) 390-2600 ext.2677 for further assistance.
- Getting an error message saying “Error Domain=kCFErrorDomainCFNetwork Code=311”?
- You could be missing the “iboss icloud connector 2020” app which is a vital piece that provides VPN services for your student’s device.
- Try reinstalling the connector piece through the Manager app on the iPad.
- If that does not work, then please call (619) 390-2600 ext.2677 for further assistance.
- Does Google Classroom take too long to load?
- Try deleting the app and reinstalling it through the Manager app.
Troubleshooting steps for iPad 403 error in Zoom/Safari not loading:
- If you are told by the user that they are not able to load a safari web page and a message shows up saying “Safari could not establish a secure connection to the server”, then the first thing to do is to reset the VPN connector and reset their network connection on the iPad.
- To reset the network settings go to the General tab inside the iPad settings and scroll all the way down to the “Reset” tab and then select it and choose “Reset network settings”
- *P.S. MAKE SURE JAVASCRIPT IS ENABLED IN THE SAFARI TAB UNDER THE ADVANCED TAB AT THE BOTTOM*
- After those steps are finished, have the user reconnect to their wifi and then have them turn Airplane Mode on for roughly 6-7 seconds and then turn it back off.
Home WiFi Parental Control Options
The links below are not endorsed by the Lakeside Union School District. They are provided as information only for parents who are looking for ways to provide parental controls for wifi access at home.
- Digital Trends: Access denied: Our favorite, free parental control software
Today, most kids these days are well versed in the tech-savvy art of computing. Many of us wouldn’t mind a little protection when it comes to curtailing cyber bullying, blocking inappropriate websites, and simply limiting our children’s computer usage to something far less than the norm — which now hovers around eight hours a day. Thankfully, there is plenty of free software available to help. - Cox: Parental Controls for Internet Access
Parental control features are free for Cox High Speed Internet customers as part of your Cox Security Suite Powered by McAfee®. Parental controls allow you to customize safety features based on your child’s age and your family values. - FamilyTime
FamilyTime is your ultimate parenting aide that will keep you posted on your children’s whereabouts and let you manage screen time and block apps on their phones with just a tap. What’s more: your kids can reach out to you instantly if they ever get into trouble with instant panic alerts. The future of smart digital parenting is now! - Circle by Disney
Managing your family’s connected devices is pretty much impossible, but not any more with Circle. A cinch to set up, Circle pairs with your home Wi-Fi and let’s you manage every device on your network, no matter what kind, without ever needing to put software on them. - OurPact
OurPact is a leading parental control app for iPhones, iPads, and iPods that makes it easy for you to set limits on how much time your children are spending on their mobile devices. Create schedules, block all Internet and app use at a moment’s notice or reward them with the allowance feature.
iPad & Chromebook: Agreement Procedures
Chromebook Issue?: cbhelp@lsusd.net
iPad Issue?: ipadhelp@lsusd.net
Military Dependent Student Resources and Websites
Dr. Paty Fernandez, LUSD Military Liaison (619) 390-2600 (x2760)
pfernandez@lsusd.net
Military Websites for School Districts
CAASPP Information
California Assessment of Student Performance and Progress (CAASPP) System
California’s Test Score Guide Website
The CDE has created this website to help parents understand CAASPP scores and how they relate to their student’s progress.
Childcare
CA Healthy Kids Survey
Elementary Student Modules
- Elementary Core Survey
- Elementary Core Survey (Spanish)
- Mental Health Supports (previously Cal-Well)
- Elementary Mental Health Supports (English)
- Elementary Mental Health Supports (Spanish)
Secondary Student Modules
- Middle School Core Survey
- Middle School Core Survey (Spanish)
- Behavioral Health module (BHM)
- Behavioral Health Module (BHM) (Spanish)
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