What should I do if a student iPad is physically damaged?
The teacher is responsible for placing a work order through Samanage. Print the work order out and sign it. Attach the paper to the iPad and give the broken iPad to the site designee. Site designee will inventory on the form provided by IT. IT will sign off on the form when picked up. (Please note- IT will not pick up the iPad unless the printed Samanage work order is with the iPad and it is signed!)